The name may sound familiar here and not simply because of the popular TV programme hosted by Noel Edmonds, but also because there is a sister site that shares the same name, or in part at least. Deal or No Deal Spins is brought to users by a subsidiary of 888 Holdings, Cassava Enterprises; whether you’re a returning gamer or new to the online gaming scene, these two brands are infamous throughout the community.
Having been launched in 2016, this website is still relatively new and therefore adjusting to accommodating users needs and wishes. That being said, due to their experience within the sector, and the successes of other sites, Deal or No Deal Spins is everything you would expect from a well known company. To an extent that is.
First impressions aren’t exactly overwhelming, for the home page is scarcely of interest, having used a plainish purple background and relying on the well known red box rather than providing innovation. Even the bright allure of the games list further down the page fail to undo the obvious fact that the creators of the site have decided to quickly churn out a new line of revenue rather than focus on attractive designs and graphics.
That being said, the website appears to be simple to navigate, and has clearly marked categories so that you can find what you’re looking for with ease. The signup process is briefly detailed on the right hand side to help encourage registration, and to show how effortless it (apparently) is. The biggest issue is that there is no mention of customer service or help, other than an easy to miss FAQs at the very bottom of the screen. And even when you select that option, you’ll be presented with a list of common questions rather than details on how to contact anyone; there’s a mention that support is offered within a 72 hour window, but no details as to how to contact them actually come up.
As briefly mentioned above, you can find an array of titles towards the bottom of the homepage, consisting of new games, recommended activities, and the dedicated Deal or No Deal titles. However, if you prefer the easy way, players need only click ‘All Games’ at the top of the screen. According to the boasting that the brand does, the site is said to deliver 300 games (and promotions), and from when we scrolled down the list that did seem to be quite accurate. If you usually struggle to make decisions, this is going to prove most irritating when starting up as a new member. It is worth mentioning before pressing any further that the titles aren’t separated into different sub-genres, they are all positioned together, which can feel a little hard on the eyes.
Slightly chaotic listings aside, each title is clearly marked by a brightly coloured widget which informs you of the current jackpot up for the taking; to launch a game you need to hover over the image and a big ‘PLAY’ button will appear upon a pink background. At this point if you haven’t signed up you will now have to in order to open the activity, which we feel is a downside to the website because players are unable to play before they fully commit. Once you get past this point, which doesn’t take too long in all honesty, the game opens on a new page and loads pretty quickly.
In regards to the titles themselves, they are varied in genre, design and rewards – if you’re a purist when it comes to online gaming, there are plenty of classic activities to try out, such as 7’s to Burn. But if you should be more inclined towards flamboyant and more fancy games then there is Barking Mad, to name but one, that is on hand to help. New titles are being uploaded to the site on a fairly regular basis currently, and all activities are brought to you by respected companies like SG Games, NetEnt, and Barcrest.
Although the offers and loyalty schemes are separately listed on the Deal or No Deal Spins website, we’ve decided to discuss them together, for essentially they’re one in the same; first up we’ll take a look at the promotional materials.
Honestly, the promotions side is desperately in need of some new blood, for at present there are only four different offers for you to enjoy, with a complimentary box promising new bonuses very soon thrown in to try and appease customers. Due to the sheer lack of substance, we’ve decided to give a quick runthrough of each offer:
- Welcome Bonus: As many of you are well aware, a welcome package of some kind is standard in this part of the gaming sector. In this instance, new players get an extra £25 when they deposit between £10 and £25 of their own money, as well as 25 free spins on a specific game, Magical Forest.
- The Banker’s Call: Like in the real life version of Deal or No Deal, the banker can drop you a line at any time to offer a sum of money, here it can range from a timid 1p all the way to £1,000. To get this call you have to be a member and logged in playing any of the games.
- The Banker’s Cash Machine: Take full advantage of the money the banker has at his disposal when you use the code ‘2016’, by inputting this you are promised a bonus on a daily basis. It sounds very rewarding, and in some respects it is, though the amount you can win is diverse, so you’re not assured high value bonuses.
- Invite a Friend: This feels like a filler offer, but it’s still worthy of note nonetheless; invite one of your friends to sign up (and make sure they actually do), and you will receive a £10 gift.
As you can see, the promos here are a small mixed bag that will soon become boring unless new ones are added before too long. The only way that these rewards are made bearable is by opting in for the loyalty scheme they have in place, and thus it’s for the best that you agree to receive emails from the brand.
There are five levels to work your way through, and each month you will receive a link via your emails that will allow you to claim a mix of rewards, such as LPs, bonuses, and so on. If you want to feel the full benefits of this type of membership, you need to ensure you activate it within 72 hours or you will lose out. Again, this doesn’t scream exciting or hugely worthwhile, a theme that seems to be popular throughout this website.
Payment is a vital part of online casinos, and as such the information you need in order to deposit and withdraw needs to be clearly shown and thoroughly explained; in Deal or No Deal Spins’ case, at least the latter is adhered to. That’s if you manage to find the information in the first place.
At the foot of all the screens there is a scrolling bar that lists the various payment types available – this is your link to the banking info, which makes it so hard to miss! Once you click it you are taken to a page covered in tiny white print, and are given the full ins and outs of how it all works, and what options are allowed. It is an awful layout for banking, and heavily affects how we feel about the website.
Luckily there are enough methods provided here that it in some way makes up for the design oversight that the brand has made. You can pay via
- Credit cards
- Wire transfer
Each of those mentioned are fairly common at most online casinos, and all of them have various pros and cons; if you want speed and safety to take priority, e-wallets such as PayPal win hands down every time.
Deal or No deal Spins is licensed both in the UK and the rest of Europe, and has two different regulating bodies governing them: the Great Britain Gambling Commission for the UK and Virtual Digital Services Limited for Europe. Finding this information is straightforward enough as it is detailed at the bottom of the page, although the text is a little taxing to read given the grey colour upon a darker grey background. Yet another design flaw.
A lot of casinos nowadays have a prominent social networking handle, or at least they appear to have, whereas in this case the brand fails to mention or link to any social media accounts at all. Therefore we’re unable to comment on accounts, if there are any in existence.
Should you wish to contact customer service, there is a number given when you try to login in or register, but that is all we managed to find. It’s like ghosts run the website, which instills a certain level of concern.