Online since 2010, Genting Casino is one of several internet gaming sites owned by the experienced Genting Group. Genting online casino offers nearly 200 games from Playtech, with slots, progressive jackpots and live dealer games in the forefront. GentingCasino.com counts on both downloadable software and instant play which can be accessed from popular desktop and mobile devices. The website is certified and independently tested, with a solid range of payment methods available for account funding. As it was created in an experienced environment, Genting online casino does not lack in helpful customer care either.
First Impressions
Coming from a reputable enterprise such as the Genting Group, Genting Casino makes quite an impression. The company counts on more than 50 years in the industry and their expansion into the realm of online operations would intrigue anyone who’s ever had the chance to visit their land-based establishments.
Load the website and you’ll instantly recognise the logo of Malaysia’s leading corporation, informing all the visitors, old and new, that they won’t be dealing with amateurs during their stay at the website. From the game range to customer service, Genting Casino has it all thoroughly worked out. The website itself features a modern, simplistic design with a lot of rectangles, clean edges, side menus and scrolling. A sharp eye will immediately notice the convenience of such a layout when it comes to mobile play. Web designers have surely had the responsive concept in mind when they brought all the layout elements of GentingCasino.com together. The front page showcases Featured Games with the possibility to switch to subcategories of Live Casino, Online Slots and Online Casino. Navigation is highly facilitated and the color scheme pleases the eye, with colours like dark and light grey and carmine red for highlights.
Software & Game Selection
Genting Casino lobby hosts some of the online market’s favourite titles – and it has accomplished providers such as Playtech to give thanks to for that. The majority of the catalogue belongs to the renowned software developer which has come forward with precious products in the realm of video slots, progressive jackpot games and live casino projects. Playtech has hundreds of titles in its library, and a fair share of them is featured at Genting online casino for all the customers to enjoy. We reckon slots like Gladiator, Superman Last Son of Krypton, Cleopatra, and Rocky shouldn’t be missed. Aside from Playtech, Genting Casino cooperates with other suppliers like IGT, NextGen, Novomatic and Amaya. Despite being a minority, they still deliver some sweet titles in the slots department, such as Family Guy, Da Vinci Diamonds, 1421 Voyages of Zheng He and Siberian Storm.
Table games available include over a dozen titles for blackjack, roulette, baccarat and poker lovers. You can play 3 Wheel Roulette, Premium American Roulette, Blackjack Surrender, Caribbean Poker and Red Dog, among others. The Live Casino section, though, is a world for itself. There are some stellar titles featured in there, and online gamblers with a passion for realistic gambling will have the greatest time playing live dealer variants of popular table games. The segment includes Live Diamond VIP Blackjack, Live Baccarat, Live Caribbean Stud Poker, Live Immersive Roulette, Live French Roulette and many more.
Promotions
The essence of a good casino venue lies in its games, but you can only live the full experience of it when you take advantage of some of the bonus offers found on site. Genting Casino is somewhat unconventional when it comes to bonuses and promotions, in the sense that offers a wider range of rewards than most casino websites. Genting online casino does not feature a traditional welcome bonus; instead, it offers a 100% match bonus up to £1000 for deposits made by the end of the year. The bonus is subject to a 50 x bonus wagering requirement, and the casino imposes a bet limit of £25 per wager during the process of meeting the requirement.
Other ongoing promotions include the Mystery Card Bonus available on Genting Live Blackjack, Zero Insurance Refund on Genting Live Roulette, and a Take That Ticket Giveaway which takes one lucky player and a companion to see the band perform live in Birmingham this June. The concept of VIP members is also featured at GentingCasino.com. The program is referred to as the Genting Black VIP Scheme and the casino gives you two options should you decide to join. You can make a deposit of £1000 and you’ll instantly become a member. Alternatively, you can show persistence and dedication in your play and hope that Genting’s VIP Team will assign you with an appropriate VIP level upon reviewing your performance. It all seems well worth the trouble, since VIP privileges include exclusive deposit bonuses every week, cashbacks paid twice a month and higher table limits on live casino games.
Banking
Every player needs to set up a beneficial interaction with the casino’s cashier page. The banking options department is another strong feature of Genting online casino, as it is comprised of several popular methods known to most types of online gamblers. Genting Casino accepts credit cards (Visa, MasterCard), debit cards (Maestro, Visa Delta, Visa Debit and Visa Electron), e-wallets (Skrill) and payments via Cash Desk service at Genting land-based casinos all over the United Kingdom.
License
GentingCasino.com is licensed and regulated by the UK Gambling Commission. The reputable authority allows the Genting brand to offer gambling services online through constant regulation on the following activities: bingo, casino games, gaming machines, general betting services and linked gambling software. The Commission provides Genting with a remote operating license as well. The complete software suite featured at the website is regularly tested for fairness and certified by Technical Systems Testing (TST).
Contact Info & Social Activity
Players’ needs go beyond interesting games and lucrative bonuses; they require a good customer service. Otherwise, the customer won’t ever feel completely at ease at an online casino venue. Genting Casino offers customer care 24/7 by employing a UK-based team to deal with live chat, email or telephone enquiries. The Live Help button is on the right lower corner of the site, and the email address is listed on the Customer Support page. As for telephone, you can request a call back and have the casino take care of the phone bill. There is a FAQ page available as well, with already published answers on some of the most common players’ concerns. The Genting online gambling instalment is not present on social media like Facebook or Google +, but does sustain an active Twitter account.
Verdict
Looking at Genting Casino and we can’t help but think how well-rounded the offer is. All the games come from well-known and established software developers, with Playtech taking the lead, and the website is backed by the masterful Genting Group. We had high expectations for this one, and they were met with advanced software, outstanding gameplay performance across mobile, tablet and desktop devices, transparent terms and conditions and an alert customer service team. With a deposit match bonus up to £1000 and multiple attractive promotions active at all times, Genting Casino knows how to fully embrace the expansion to online gambling despite being an exclusively land-based brand for so long. The live casino section is particularly noteworthy, and we recommend you to look in on it – make it your next online casino expedition.